Testimonials

I hired Jackson Design Build to update significant parts of my dated Mid-century home. The project was complex, and included replacing 90% of my home’s original windows, renovating the kitchen and main bath, relocating a laundry, and updating my home’s electrical service panel. JDB complete the project on time and within the budget that we negotiated.

The design and construction phases of the project went smoothly, communication was always excellent, and construction staff took great pains to minimize dust, noise, and disruptions. JDB’s design team was superb. The modern designs they came up with perfectly harmonize with my home’s Mid-century aesthetics and natural setting. I would not hesitate to use JDB again.

The JDB Team is exceptional. They worked with us to add another story to our home, which also involved redesigning a good portion of the main floor of our house. Their focus on details, from concept to completion of the project, was incredible. The direct and constant communication we received throughout the project made it so there were no surprises.

Some of our favorite design details include a voice controller shower, gorgeous hickory floors, a massive 3-panel pocket door, perfect patterns for the tiles, the wide base layout of our new staircase, and a fabulous walk-in pantry. There's so much more we could include, but you might as well stop reading this review and hire the JDB Team yourself to find out what they can help you imagine and create.

Jackson is the best! When we bought our house 2 years ago, we knew we'd need to do some remodeling. Thankfully, we found Jackson, and they helped bring our dream kitchen to life, all while we lived in the construction zone, pregnant and with a very curious 2 year old (thanks to Dan for always taking time to chat with Summer each day!) They made a normally dreaded process easy and even enjoyable.

We could tell that Dan, Lisa, Josh and everyone at Jackson actually cared about our home and family. Needless to say we loved the gorgeous outcome of work they did for us too! Because of their respect, quality and thoughtfulness, we'll never hesitate to choose Jackson for our remodeling projects. I honestly recommend them to all our Ballard friends.

I have the greatest praise for the team at Jackson Design Build. I benefited from their creativity, patience, flexibility, professionalism and, perhaps above all, outstanding work and craftmanship on the journey that began in early 2019 when they brought my entry and living room back from water damage to the plaster in my 1920s era house and then through the process later in 2019 of designing a bathroom that is a functional (in a tough upstairs space of angled ceilings) and simply lovely and flowing space and then the work in 2020 to realize that vision and update the rest of the upstairs at the same time. And all of this in times that we could not have imagined in early 2019 and that created challenges for finding a new way to work and live. Even with the necessary stoppage and delays due to the pandemic, Josh, Chris and the team at Jackson Design Build kept me up to speed on what was coming next and kept workers (and me) safe through the process. 

The depth of the whole team was stellar, from Lisa’s ability to connect with and foster my style, Josh’s calm management and Chris’s ability to track and get absolutely everything done no matter the challenge and on to the rest of the crew and the talented tradespeople, including Yuri, who worked tirelessly and with such creativity to make the tile even more beautiful; Darren, who created an oasis of blue; Brian, who exemplified patience and diligence on the electrical work; and the floor team, who worked and reworked quickly to finish just as the virus was shutting down everything. And I’d be remiss by not also praising teams for plumbing, closet design and drywall (especially in creating an arch to mirror an arch finished in plaster).

Thank you, Jackson Design Build.

A belated note of thanks for our incredible basement remodel. I remember when we first talked about the project you said there probably wasn't time for me to get everything ready and make all the decisions for a summer start. Thank you for believing in me. I also remember you told me the JDB process had gotten better. I didn't believe you. I thought it was a good process last time and that's why I wanted to re-hire you. But you were right. Your process and your team are now downright AMAZING. 

I have worked with a lot of teams and on a lot of different projects throughout several different careers over the years. This team stands out in so many ways for the level of trust I had in each person, the enjoyment of the process itself because of your skills, personalities and teamwork, your willingness to work with my own "vendors" like my sister and Pancho, and of course, the end result which is stunning and transformative for my house and family. 

I have had the fortune of working with Jackson Design Build as an Interior Designer on several projects now. Their team is extremely reliable and the work is unfailingly flawless. I love collaborating with them throughout the design process and then seeing the beauty that they are able to bring to life in all of our projects.

Above all, I deeply appreciate the degree of clarity and transparency in their process with Clients. When clients have hired Jackson Design Build, I feel confident that their homes are in excellent hands, work will be done thoroughly and respectfully, and the work will come to fruition just as we plan.

JDB remodeled our second story completely, eliminating wasted dead space from an unused chimney and double walls. They took two bedrooms, one bath and turned it into three bedrooms, one and a half baths. Our new main bath is a mini-oasis for us parents and a splash park for our kiddos!

I feel like every bathroom with young children needs a tile surround with a floor drain next to the tub! We couldn’t be happier. Working with JDB through the remodeling process was easy-peasy, too!

We have worked with JDB on two major home projects. There are very few areas of our house that they have not touched and improved! Lisa is a pleasure to work with during the design phase. She listens and makes sure all the decisions are made before construction begins. Josh and Dan were great to work with during construction of our kitchen and basement remodel in 2016.

Chris was a steady hand during our recent bathroom remodel and window replacement all with the added challenges of Covid. The whole team is meticulous about quality craftsmanship and getting everything right. We are very happy repeat clients!

The team at Jackson Design-Build is extremely knowledgeable in both construction and design, making for a smooth and sensible collaboration. BUILD LLC has partnered with Jackson on previous projects, and we appreciate the expertise and personal attention they provide to each and every client, ensuring a successful outcome where everyone wins.

As a company, they’re big enough to tackle complex projects, but small enough to give proper attention to the details. Jackson understands that effective communication is the basis of any successful project.

We hired Jackson Design Build to remodel our brick house in the Ballard neighborhood of Seattle.

This was a fairly extensive kitchen and bathroom remodel; but also we updated almost all of the infrastructure of the home; including replacing all the knob and tube wiring and meter, installing a tankless water heater, replacing all the plumbing for the kitchen and bath, and an earthquake retrofit to tie the home to the foundation.

We could have not been more impressed with Jackson. They took their time to design and spec every last element of the project before starting construction. Their timelines were flawless and not only did they complete the project on time, even with us continually adding to the scope of the project, they even finished their completion list before our date to move back in.

I was also amazed at how well Jackson managed their tradesmen. Always courteous, amazingly clean (they installed dust barriers in regions of the home not being worked on), and true craftsmen. When the tile work on the downstairs bathroom was not to their standards, they had no problem pulling out the old tile and starting over to make it right. We did not even ask this of them, they deemed it not of high enough quality to meet their standards. A rare find these days where contractors only want to make a quick buck and move on to the next project.

We were so impressed with Jackson we have continued to use them for further projects including significant outdoor restructure of the side walkway and concrete stairs and drainage. And most recently we are working with them to refresh the front of the house.

I could not recommend them highly enough.

We recently engaged Jackson Design Build to help us reenvision and remodel our basement. We are extremely happy with the experience and would highly recommend them to homeowners looking for an "all-in-one" firm who can handle the design, overall project management and construction. It was very helpful to be guided through their process.

Throughout the entire project they were very responsive, transparent about costs and timing, easy to work with, and were happy to come up with new solutions as we changed our minds throughout the project. Their carpenters and tradespeople were all friendly, organized, and neat.

Jackson Design Build helped us bring our 1951 home into the 2000's without changing the character. Their knowledge of the area they serve helped us move through the design and permitting process smoothly. The attention the JDB team paid to finishing and continuity with the remainder of our home was exceptional and very much appreciated.

We appreciated the open communication and willingness to listen to our concerns. JDB bring the right team together to deliver high quality completion. We will use JDB again!

We hired Jackson for a kitchen & bath remodel of our 1903 house. We hired them in part because of their specialty in identifying “green” building solutions, which was important to us. We found them extremely pleasant to work with, they came up with some really great design ideas, especially for our bathroom, and did excellent work. They were also very accommodating to our participating in the remodel, doing the demolition and tiling ourselves, and handled a couple of small “bumps” along the way with sub-contractors very well.

The employee who did most of the remodel, Josh, was great: super enjoyable to work with, accommodating to our requests, and paid excellent attention to detail in all parts of the job. In particular, he did an amazing job of installing very tall kitchen cabinets along walls that are not only un-square, but actually bowed. While I’ve heard endless nightmares from friends about contractors going way off-budget, Jackson did a solid job in their budget estimates so there were no big surprises. They are honest, knowledgeable, do really nice work, and are completely pleasant to work with and I’d definitely recommend them.